Solarshot Weddings – Photography And Videography

Solarshot (Isaiah Matthews) does beautiful work, but that doesn’t mean anything if they don’t actually finish the work they’ve been paid to do.
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I hired Solarshot to document my wedding in October of 2023; our contract was for full photo and video coverage for the entire day, and they were to deliver a complete digital photo album, produce two videos, and provide us with all the unedited raw footage, with everything to be completed in six months. We paid them in full five months before the wedding—nearly $7,000!

Four months after the wedding (February 2024), we received about two-thirds of the photos, so we were satisfied that things were on track. Unfortunately, that was the last communication we saw from Solarshot or Matthews.

Since May of 2024-- a month after the deadline outlined in our contract--, I’ve been trying to contact Matthews every way I can: numerous phone calls, voicemails, and text messages to every phone number associated with Solarshot and Matthews; multiple emails to every related email address; messages sent through the ‘contact’ portals on both of Solarshot’s websites; even multiple certified letters to his business mailing address (which is a P.O. box at a mail annex). Despite these efforts, Matthews has not been in contact with me in nearly 10 months.

My initial concern was that he had suffered a health issue or was otherwise indisposed, but I’ve recently discovered that he is still active in the San Antonio area, appearing at events around town and producing new projects—including a wedding from only a few months ago, which has a completed online gallery! Meanwhile, the gallery from my wedding over a year ago sits unfinished, and we still don’t have the video productions or the raw footage we paid for.

So, in addition to dealing with the mental and emotional stress of not being able to enjoy or share the complete memories of our wedding (my wife and I both have ailing family members whom we fear won’t get to see all the photos or any of the videos before they pass away), I’ve been forced to assume the expense of retaining an attorney and am currently pursuing legal action against Matthews and Solarshot.

I’m deeply disappointed and frustrated by what my wife and I are enduring in this situation, and I must urge those considering Solarshot to look elsewhere for a more trustworthy business.

Date of wedding: 10-08-2023

Solarshot Weddings did the most beautiful job capturing one of the most special days my husband and I will ever have. Their kindness and dedication st...arted from the moment we booked with them. I was hesitant to choose the package that included both wedding photos and the wedding video because I didn’t think the video would be necessary but choosing that package was the best decision by far. Because the day goes by so quickly, it’s easy to forget or feel distant from certain parts of the day but the video footage truly helps you relive those most special moments that you will be able to look back on years down the road. Solarshot Weddings are the most authentic and professional companies I have ever hired for photography and videography.
The Solarshot team goes above and beyond to make sure they capture every moment you wish to be captured and even moments you didn’t know you wanted to have captured. From the moments and events before the ceremony to your exit of the wedding/reception. If I could give Solarshot Weddings more than 5 stars I absolutely would! Book them! You will not regret it!

Date of wedding: 02-22-2022